This Privacy Policy explains how Juwa Plus (“we”, “our”, “us”) collects, uses, and protects your personal information when you access our website www.juwaplus.vip or use our mobile application (“App”).

By using our website or app, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information (provided by you)

• Name
• Email address
• Phone number
• Date of birth (for age verification)
• Payment details (for deposits/withdrawals)
  
  

b. Non-Personal Information (collected automatically)

• IP address
• Device information (model, OS version)
• Browser type
• App usage statistics
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

1. Create and manage your gaming account.
2. Verify your identity and legal eligibility.
3. Process payments and withdrawals.
4. Provide customer support.
5. Improve our website, app, and gaming experience.
6. Send you service updates, promotions, and offers (you can opt-out anytime).

3. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

• Payment processors (to handle deposits and withdrawals).
• Regulatory authorities (if required by law).
• Service providers (IT support, analytics tools).

4. Cookies & Tracking

• We use cookies to improve your experience and analyze site performance.
• You can disable cookies in your browser settings, but some features may not work properly.

5. Data Storage & Security

• Your personal data is stored on secure servers with encryption and access controls.
• While we take all reasonable measures to protect your information, no method of transmission is 100% secure.

6. Age Restrictions

Our services are for users 18 years and older (or the legal gambling age in your jurisdiction). We do not knowingly collect data from minors.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections or deletions.
• Withdraw consent for marketing communications.

To exercise your rights, contact us at support@juwaplus.vip

8. Third-Party Links

Our website and app may contain links to third-party sites (including Google Play and Apple App Store). We are not responsible for the privacy practices of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you by updating the “Last Updated” date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

• Email: support@juwaplus.vip
• Contact Form: www.juwaplus.vip/contact-us

Note: We encourage responsible gambling. If you believe you are at risk, seek help from a certified support organization.